Skip to main content
Everything you need to set up Kinse is in the setup flow at app.kinse.io. By the end of this guide, you will have a person ready for phone check-ins and a home page that shows how calls went and medication tracking.
1

Create an account

Go to app.kinse.io and open Create an account. Enter your full name and email, then choose Continue.
Create an account
New accounts do not include a free trial of live calls. Outbound phone check-ins need a paid plan. In Settings → Billing you see Choose a plan to start phone check-ins until you pick a plan.
2

Check your email

Kinse sends a 6-digit code. Enter it on Check your email, then choose Verify code.
Check your email
3

Who will Cora be calling?

Setup asks Who will Cora be calling?
  • Me: I’ll receive check-in calls
  • A loved one: I’m setting this up for someone else
Cora will not call until you set a time.
Who will Cora be calling?
You can expand your account later without starting over. Add another person from setup or person edit under Settings → People. Membership is required to add another person. See Account types for details.
4

Their details

On Their details (or your details if you chose Me), enter Full name, phone number, and timezone. Preferred name is optional.This number is who Cora calls. You pick the time later.
Their details
5

Choose how Cora sounds

On Choose how Cora sounds, pick Voice 1 through Voice 6. You can change this later under Calls → Voice.
Choose how Cora sounds
6

What do they love talking about?

On What do they love talking about?, choose interests that help the first call feel familiar. You can add more later.Medications are not part of setup. Add them later from Calls → Medications.
What do they love talking about?
7

Set check-in times in the app

Check-in call times are not set during account setup. After you land in the home page, open Calls → Check-ins and choose when Kinse should place phone check-ins each week.Times use their local time. You can add, edit, or remove check-in times anytime. How many check-ins you can schedule per week depends on your plan (Essentials: 3, Everyday: 7).Cora will not call until you set a time.
8

Choose a plan

Complete setup and go to your home page. To start outbound phone check-ins, open Billing inside Settings and choose Essentials or Everyday.Once a plan and check-in times are set, Kinse places calls on the schedule you chose. Cora handles the conversation on the phone.

​
What happens next

After a paid plan and check-in times are in place, Kinse starts calling on their schedule. After each call, Home updates with how the conversation went, medication confirmation status, and any concerns noted during the call. See Home and Timeline. If something urgent comes up, such as a sign of distress, a missed medication, or a concerning response, you will receive an alert right away. While you finish setup, open Open setup and help for Home, Tasks, and Messages. See Setup and help.
Invite family members or other caregivers after setup. You can add up to 4 care team members per person, with a maximum of 8 account-wide, at no extra charge. They receive updates and alerts but are not billed. Find this under Care Circle → Care team.