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A person on your Kinse plan is someone who receives Kinse’s phone calls: check-in conversations and medication reminders delivered directly to their phone through Cora, the Kinse voice on the call. You set them up with their name, phone number, local time, and check-in schedule. Everything Kinse does for them flows from that profile.

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Account types and people

How people are set up depends on your account type:
  • Myself account: You are the person Kinse calls. You can later add a loved one, which converts your account to a Hybrid account.
  • Caregiver account: You manage one or more loved ones separately. Kinse calls them; you stay updated and manage everything from the home page.
  • Hybrid account: You receive calls yourself and also manage at least one loved one. A Myself account becomes Hybrid the moment you add a loved one; a Caregiver account becomes Hybrid when you add yourself.

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Add a new person

People are added from setup or person edit under Settings → People. Home does not use Add Loved One, Add Myself, or Add me.
1

Open Settings → People

Open Settings → People and start adding or editing a person. On a Myself account, adding a loved one converts you to Hybrid.
2

Confirm membership

Unpaid accounts cannot add a second person. Membership is required to add another person. Choose a plan in Billing inside Settings first if you still see Choose a plan to start phone check-ins.
3

Fill in their details

Complete the form with the following information:
Phone numbers should include the country code with a + at the start, with no spaces or dashes. For example, a US number looks like +12125551234. Kinse uses this number for all calls to that person.
4

Set check-in times

After setup, set check-in times from Calls → Check-ins. Add the days and times that fit their routine in their local time. How many check-ins you can schedule per week depends on your plan (Essentials: 3; Everyday: 7).Cora will not call until you set a time.
5

Save

Save the person. Kinse adds them to your account and begins scheduling calls according to the times you set once a plan is active. Each person on your plan is billed; see Billing.

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Edit a person

To update someone’s information after they have been added:
  1. Go to Settings → People or select them from your home page.
  2. Open person edit.
  3. You can update:
    • Name, phone number, date of birth, local time
    • Relationship type
    • Check-in schedule (from Calls → Check-ins)
    • Medications (from Calls → Medications)
  4. Save your changes. Updates apply immediately.

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Remove a person

To remove someone, go to Settings → People or Billing inside Settings and remove them from your subscription. Confirm when prompted.
Removing a person may take effect at the end of your current billing period depending on your subscription. They may remain active until that date. Review Billing for the exact removal timing.