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Kinse delivers medication reminders through a natural phone call with Cora, the voice on the call. When it is time for a dose, Cora calls, gently reminds them to take their medication, and asks them to confirm. If a dose is missed, you can get an alert.

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How medication reminders work

At the scheduled time for each medication, Kinse places a phone call to your loved one. Cora identifies which medication is due, prompts them to take it, and waits for a spoken confirmation. If a medication reminder is within 15 minutes of a phone check-in, Kinse may combine them into a single call so your loved one is not interrupted more than necessary.

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Where you see whether meds were taken

On Home, the person row shows:
  • Meds taken with a dash when there are no active medications
  • Meds taken · 7d with a percent when medications are on file
That is the Home person row, not a Taken column in the medications list. See Home.

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Medications list

Add and edit medications under Calls → Medications. Inventory rows use fields such as Reminders, Started, Until, Supply, and Reminder call. There is no Taken column on that list. Medications are not part of account setup. For each medication, you provide:
  • Medication name: for example, “Lisinopril”
  • Dosage: for example, “10mg”
  • Times or as needed (as-needed meds have no Reminders row and do not trigger a reminder call)
Medication LightMedication Light
There is no limit to the number of medications you can add per person. Medication reminders are included on both Essentials and Everyday, and are uncapped.

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What happens when a dose is missed

If a scheduled medication is not confirmed, Kinse can mark it as missed and notify you. Review how they’re doing on Home and on Timeline Alerts. See Alerts for how alerts are delivered.

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How to add a medication

1

Open Medications

Go to Calls → Medications and select the person you are managing.
2

Choose Add medication

Choose Add medication to open the medication form.
3

Enter the medication details

Fill in the medication name, dosage, how often it is taken, and reminder times. For example:
  • Name: Metformin
  • Dosage: 500mg
  • Reminder times: 8:00 AM, 8:00 PM
For as-needed medications, there is no Reminders row and no reminder call.
4

Save

Choose Save. The medication is added immediately and reminders begin at the next scheduled time.
Add medications from Calls → Medications whenever you are ready. You can enter the full schedule before Cora places the first call, or update anytime without interrupting service.

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Editing or removing a medication

To edit or remove a medication, go to Calls → Medications, find the medication in the list, and use Edit or Remove. You can update the name, dosage, how often it is taken, or schedule times. Changes take effect immediately.